Multisite Front Desk Patient Services Coordinator

Balance Health; Mission Viejo (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Balance Health, located in Mission Viejo, is seeking a Patient Services Representative to support our front desk operations. This role involves managing patient check-ins and check-outs, scheduling appointments, and ensuring accurate insurance verification using an EMR system.

The ideal candidate should have strong communication skills, organizational abilities, and a minimum of a high school diploma. Reliable transportation is necessary as the position covers two practice locations within a 10-mile radius.

Qualifications

• 0-2 years of experience in a medical office environment or front desk role.
• Strong ability to handle challenging situations with patience.
• Must have reliable transportation and proof of insurance.

Responsibilities

• Manage patient check-ins and check-outs efficiently.
• Schedule appointments professionally via phone and in person.
• Verify insurance and updates on an EMR system.

Skills

Verbal communication

Organizational skills

Time management

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Balance Health, located in Mission Viejo, is seeking a Patient Services Representative to support our front desk operations. This role involves managing patient check-ins and check-outs, scheduling appointments, and ensuring accurate insurance verification using an EMR system.

The ideal candidate should have strong communication skills, organizational abilities, and a minimum of a high school diploma. Reliable transportation is necessary as the position covers two practice locations within a 10-mile radius.