Front Desk & Scheduling Specialist - Mental Health

Pacific Neuropsychiatric Specialists; Orange (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k) matching

Dental insurance

Job summary

Pacific Neuropsychiatric Specialists in Orange, CA is seeking a Front Office Coordinator to be the first point of contact in a fast-paced mental health clinic. You will manage check-in/check-out, verify benefits, collect copays, and schedule appointments with empathy and accuracy.

The role requires strong multitasking, clear verbal and written communication, and prior medical front desk experience. You will support EHR workflows (eCW), insurance verification, and patient communications while

Qualifications

• Medical/behavioral health front office experience preferred.
• Strong customer service and interpersonal skills.
• Clear verbal and written communication.
• Ability to multitask while maintaining accuracy.
• Proficient with computers and EHR systems.
• Experience verifying insurance benefits.

Responsibilities

• Check-in/check-out patients and verify demographics.
• Schedule appointments and manage intake forms.
• Collect copays and post payments.
• Verify insurance benefits prior to visits.
• Maintain accurate patient records in EHR.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Multitasking

EHR systems

Medical front office

Education

High School Diploma

College education preferred

Tools

eCW

Job description

Pacific Neuropsychiatric Specialists in Orange, CA is seeking a Front Office Coordinator to be the first point of contact in a fast-paced mental health clinic. You will manage check-in/check-out, verify benefits, collect copays, and schedule appointments with empathy and accuracy.

The role requires strong multitasking, clear verbal and written communication, and prior medical front desk experience. You will support EHR workflows (eCW), insurance verification, and patient communications while