Bilingual Medical Front Desk - Patient Scheduling

Families Together of Orange County; Tustin (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Families Together of Orange County in California is seeking Medical Front Desk staff for multiple clinic locations. The successful candidate will provide high-quality customer service to our members while representing our core values. Position requires bilingual Spanish, energy, and readiness to work weekends.

Typical schedule is 9:00 AM – 6:00 PM, Monday through Friday, with some weekend shifts. This role includes verifying patient information, handling registrations, insurance checks, and

Qualifications

• High-energy/enthusiastic personality required.
• Weekend availability on Saturdays/Sundays.
• Bilingual Spanish required.
• Minimum 2 years of medical/healthcare office receptionist experience.
• Must be computer literate.

Responsibilities

• Greet patients and visitors at the front desk.
• Verify patient information and insurance details.
• Collect co-pays and balances as applicable.
• Maintain patient confidentiality and up-to-date records.
• Schedule appointments and manage front desk workflow.
• Coordinate with clinical staff to optimize patient flow.
• Keep front desk area clean and organized.
• Follow scheduling guidelines and escalate delays as needed.

Skills

Customer service

Bilingual Spanish

Communication

Job description

Families Together of Orange County in California is seeking Medical Front Desk staff for multiple clinic locations. The successful candidate will provide high-quality customer service to our members while representing our core values. Position requires bilingual Spanish, energy, and readiness to work weekends.

Typical schedule is 9:00 AM – 6:00 PM, Monday through Friday, with some weekend shifts. This role includes verifying patient information, handling registrations, insurance checks, and