Patient Access & Front Desk Coordinator

MemorialCare; Colonia Juarez (CA); On-site; USD 27,000 - 39,000; Part time

Job summary

MemorialCare is seeking a Front Office Assistant to support multiple medical practices in North OC and LA County. This per diem role requires handling front desk operations, patient check-in, insurance verification, and scheduling in a fast-paced environment.

You will assist patients with information forms, verify data, collect payments, and help ensure smooth patient flow and accurate EHR documentation. This position emphasizes teamwork and attention to detail.

Qualifications

• Prior medical office experience highly preferred.
• High school diploma or equivalent required.
• Medical Terminology Certificate preferred; BLS for Healthcare Provider required.

Responsibilities

• Ensure pre-arrival patient process is complete.
• Assist new patients with Patient Information Forms.
• Verify patient registration data and insurance eligibility prior to visits; collect payments and balance with EHR.
• Maintain knowledge of insurance requirements and patient financial obligations.
• Demonstrate proficiency in computer management systems and scheduling functions.
• Answer calls within 3 rings and route them professionally.
• Monitor lobby for delays and notify appropriate parties.
• Perform other duties as assigned by management.

Skills

Customer service

Data entry

Phone handling

Insurance verification

EHR software

Education

High school diploma

Medical Terminology Certificate

BLS Healthcare Provider

Tools

EHR software

Job description

MemorialCare is seeking a Front Office Assistant to support multiple medical practices in North OC and LA County. This per diem role requires handling front desk operations, patient check-in, insurance verification, and scheduling in a fast-paced environment.

You will assist patients with information forms, verify data, collect payments, and help ensure smooth patient flow and accurate EHR documentation. This position emphasizes teamwork and attention to detail.