Multisite Front Desk Concierge & Scheduler

MOUNTAIN VIEW PAIN CENTER; Denver (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability

PTO plus paid holidays

Job summary

Mountain View Pain Center in Denver is seeking a Front Desk Receptionist Float to create a welcoming, organized patient experience across clinics. You will manage patient flow, schedule appointments, verify insurance, and support daily operations while communicating across teams.

This role requires a high school diploma, at least one year of medical receptionist experience, and strong customer service. The position is 100% onsite at Central Park and Downtown Denver clinics, with a schedule that

Qualifications

• High school diploma or equivalent, some college preferred.
• Minimum 1 year experience as a medical receptionist in a fast-paced environment.
• Minimum 1 year experience with medical scheduling.
• Strong customer service skills and patient-first mindset.
• Proficient computer and typing skills.
• Bilingual in Spanish and English preferred.
• Access to reliable transportation to commute between Central Park and Downtown

Responsibilities

• Welcome patients and visitors with professionalism, warmth, and compassion.
• Schedule, confirm, and reschedule patient appointments using clinic software systems.
• Answer incoming calls and provide accurate, timely information to patients and callers.
• Make outbound calls to reschedule appointments and meet minimum call attempt expectations.
• Coordinate appointment transitions for patients with multiple same-day visits.
• Facilitate Uber transportation for Personal Injury (PI) patients when needed.
• Collect and verify insurance information and process payments as required.
• Scan, upload, and maintain accurate patient documentation.
• Communicate promptly and effectively with clinical and administrative teams.
• Notify medical staff of patient arrivals and support patient flow throughout the clinic.
• Maintain a clean, organized, and professional front reception area.
• Support general administrative tasks as assigned

Skills

Customer service

Scheduling

Communication

Bilingual (Spanish/English)

Typing

Education

High school diploma or equivalent

Some college

Tools

Clinic software

Job description

Mountain View Pain Center in Denver is seeking a Front Desk Receptionist Float to create a welcoming, organized patient experience across clinics. You will manage patient flow, schedule appointments, verify insurance, and support daily operations while communicating across teams.

This role requires a high school diploma, at least one year of medical receptionist experience, and strong customer service. The position is 100% onsite at Central Park and Downtown Denver clinics, with a schedule that