Front Desk Float - Central Denver Clinics - No Weekends

MOUNTAIN VIEW PAIN CENTER; Denver (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability

PTO plus paid holidays

Job summary

Mountain View Pain Center in Denver is seeking a Front Desk Receptionist Float to create a welcoming, organized patient experience across clinics. You will manage patient flow, schedule appointments, verify insurance, and support daily operations while communicating across teams.

This role requires a high school diploma, at least one year of medical receptionist experience, and strong customer service. The position is 100% onsite at Central Park and Downtown Denver clinics, with a schedule that

Qualifications

• High school diploma or equivalent, some college preferred.
• Minimum 1 year experience as a medical receptionist in a fast-paced environment.
• Minimum 1 year experience with medical scheduling.
• Strong customer service skills and patient-first mindset.
• Proficient computer and typing skills.
• Bilingual in Spanish and English preferred.
• Access to reliable transportation to commute between Central Park and Downtown

Responsibilities

• Welcome patients and visitors with professionalism, warmth, and compassion.
• Schedule, confirm, and reschedule patient appointments using clinic software systems.
• Answer incoming calls and provide accurate, timely information to patients and callers.
• Make outbound calls to reschedule appointments and meet minimum call attempt expectations.
• Coordinate appointment transitions for patients with multiple same-day visits.
• Facilitate Uber transportation for Personal Injury (PI) patients when needed.
• Collect and verify insurance information and process payments as required.
• Scan, upload, and maintain accurate patient documentation.
• Communicate promptly and effectively with clinical and administrative teams.
• Notify medical staff of patient arrivals and support patient flow throughout the clinic.
• Maintain a clean, organized, and professional front reception area.
• Support general administrative tasks as assigned

Skills

Customer service

Scheduling

Communication

Bilingual (Spanish/English)

Typing

Education

High school diploma or equivalent

Some college

Tools

Clinic software

Job description

Job Details

Job Location: Denver, CO 80238, Position Type: Full Time, Salary Range: $20.00 - $22.00 Hourly,

About Mountain View Pain Center

Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.

Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.

Position Summary

The Front Desk Receptionist Float is the first impression of Mountain View Pain Center and plays a critical role in creating a welcoming, organized, and efficient patient experience. This role supports clinic operations by managing patient flow, scheduling appointments, coordinating care, and ensuring clear communication across departments, where ever they are needed.

You’ll serve as a key point of contact for patients-both in person and over the phone-while maintaining accurate records, handling insurance information, and supporting smooth daily clinic operations. Floating Front Desk Receptionists must be flexible with their location assignments and maintain the highest standards of customer service across all clinics.

What You’ll Do

• Welcome patients and visitors with professionalism, warmth, and compassion
• Schedule, confirm, and reschedule patient appointments using clinic software systems
• Answer incoming calls and provide accurate, timely information to patients and callers
• Make outbound calls to reschedule appointments and meet minimum call attempt expectations
• Coordinate appointment transitions for patients with multiple same-day visits
• Facilitate Uber transportation for Personal Injury (PI) patients when needed
• Collect and verify insurance information and process payments as required
• Scan, upload, and maintain accurate patient documentation
• Communicate promptly and effectively with clinical and administrative teams
• Notify medical staff of patient arrivals and support patient flow throughout the clinic
• Maintain a clean, organized, and professional front reception area
• Support general administrative tasks as assigned

Qualifications: Minimum Experience & Qualifications

• High school diploma or equivalent, some college preferred
• Minimum 1 year experience as a medical receptionist in a fast paced environment
• Minimum 1 year experience with medical scheduling
• Strong customer service skills and patient-first mindset
• Proficient computer and typing skills
• Bilingual in Spanish and English preferred
• Access to reliable transportation to commute between Central Park and Downtown

Compensation & Schedule

Pay Range: $20.00 - $22.00 per hour

Job Type: Full-time

Work Location: Central Park and Downtown Denver Clinics 100% onsite/in-person

Hours

• Monday-Thursday: 8:30 AM-12:30 PM; 1:30 PM-5:30 PM
• Friday: 8:00 AM-1:00 PM

Benefits

• 401(k) with company matching
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability coverage
• Paid time off (PTO) plus paid holidays