Front Office Floater — Medical Scheduler & Concierge

The US Oncology Network; Lone Tree (CO); On-site; USD 27,000 - 33,000; Full time

Job summary

Rocky Mountain Cancer Centers in Lone Tree, CO is seeking an experienced Front Office Float to cover front desk functions at the Skyridge Medical Center Campus. The role includes scheduling, reception, operator duties, and patient financial counseling for a busy cancer care practice.

The position emphasizes patient confidentiality, accuracy in documentation, and teamwork with the care team. Compensation ranges and eligibility-based benefits are provided with a focus on comprehensive patient

Qualifications

• High School diploma or equivalent required.
• Position requires at least 3 year office experience, medical office required.
• Excellent communication skills, written and verbal. Proficiency with computer systems a requirement. Microsoft Outlook, Word, and Excel a plus.
• Experience working in a practice management system with insurance forms and appointment scheduling preferred.

Responsibilities

• This position will cover all front office duties to include scheduling, reception, operator, and Patient Financial Counselor.
• Scheduler: schedules new patients, referrals and returning patients in the system; handles cancellations, insurance authorizations, and collects co-pays.
• Receptionist/Operator: greets patients, collects forms and IDs, updates demographics, assists with referrals and scheduling.
• Patient Financial Counselor: verifies insurance, pre-authorizations, and assists with financial counseling and payment arrangements.

Skills

Excellent communication skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High School diploma or equivalent

Tools

Office computer systems

Job description

Rocky Mountain Cancer Centers in Lone Tree, CO is seeking an experienced Front Office Float to cover front desk functions at the Skyridge Medical Center Campus. The role includes scheduling, reception, operator duties, and patient financial counseling for a busy cancer care practice.

The position emphasizes patient confidentiality, accuracy in documentation, and teamwork with the care team. Compensation ranges and eligibility-based benefits are provided with a focus on comprehensive patient