Multiservices Office & Facilities Specialist

Global Business Transformation Solutions, LLC (GBTS); Washington (District of Columbia); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Service Specialist to support copy, mail, and facilities services at client locations. You will operate printing and finishing equipment, process documents, and ensure timely delivery of high-quality materials, reporting to the Site Manager or Site Supervisor.

The role requires a high school diploma, 2 years in copy/office services in a law firm, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• Minimum 2 years of copy services and office services in a law firm environment.
• Experience operating printing and reproduction equipment preferred.
• Knowledge of mail, shipping, and courier services.
• Strong customer service and communication skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Ability to lift or move 40 lbs. or greater and to lift/carry 75 lbs with a wheeled cart.
• Ability to sit/stand for extended periods.

Responsibilities

• Operate, maintain, and troubleshoot multifunction devices, printers, copiers, scanners, and finishing equipment.
• Produce, copy, scan, bind, laminate, and assemble documents according to client and business requirements.
• Perform quality control reviews to ensure accuracy, completeness, and professional presentation of all deliverables.
• Manage high-volume print and reproduction requests while meeting established deadlines.
• Monitor copier and printer supplies and coordinate replenishment as needed.
• Maintain organized records of copy center activities and service requests.
• Process incoming and outgoing mail, packages, and overnight shipments.
• Coordinate courier and express delivery services.
• Track, distribute, and document package deliveries.
• Assist employees with shipping requirements and logistics support.
• Maintain shipping and postage equipment and supplies.
• Support the setting up and break down of conference rooms, meetings, trainings, and special events when needed.
• Monitor office supplies and replenish as necessary.
• Support office moves, furniture installations, workstation changes, and space.
• Maintain accurate service logs, inventory records, and operational reports.
• Assist with supply ordering when necessary.
• Adhere to company policies, safety standards, and operational procedures.
• Support special projects and other duties as assigned.

Skills

Customer service

Communication skills

Microsoft Office

Education

High school diploma or equivalent

College coursework preferred

Tools

Printing equipment

Copiers & MFDs

Job description

Opensity Solutions is seeking a Service Specialist to support copy, mail, and facilities services at client locations. You will operate printing and finishing equipment, process documents, and ensure timely delivery of high-quality materials, reporting to the Site Manager or Site Supervisor.

The role requires a high school diploma, 2 years in copy/office services in a law firm, and proficiency with Microsoft Office.