Multilingual Social Media Community Moderator (Remote)

Social Factor; Phoenix (AZ); Remote; USD 21,000 - 30,000; Part time

Job summary

Social Factor is seeking versatile Social Media Community Moderators to support multiple brands through project-based, temporary, or part-time engagements. Work spans languages including English and other languages, with 24/7 coverage possibilities.

Candidates should be native-level in their language, familiar with social platforms, and able to adapt to varying client voices. We welcome US-based candidates across several states and encourage proactive, energetic individuals who can multitask in

Qualifications

• Native-level understanding of language and slang.
• Experience moderating social channels and live streams.
• Ability to mirror brand voice and engage with users professionally.
• Strong organizational skills and ability to follow workflows.
• Excellent spelling and grammar in multiple languages.

Responsibilities

• Moderate content for multiple brands across social platforms.
• Interact with users in real-time and troubleshoot issues.
• Maintain brand voice and follow client guidelines and workflows.

Skills

Native language proficiency

Live stream moderation

Brand voice understanding

Multitasking abilities

Excellent communication

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking versatile Social Media Community Moderators to support multiple brands through project-based, temporary, or part-time engagements. Work spans languages including English and other languages, with 24/7 coverage possibilities.

Candidates should be native-level in their language, familiar with social platforms, and able to adapt to varying client voices. We welcome US-based candidates across several states and encourage proactive, energetic individuals who can multitask in