Bilingual Social Media Community Moderator - Part Time

Social Factor; New Jersey; Remote; USD 21,000 - 39,000; Part time

Job summary

Social Factor is seeking a language-savvy moderator to build and grow online communities for top brands. This project-based, temporary or part-time role emphasizes engaging users in English and other languages with careful brand voice alignment.

Work is remote for US-based candidates, with some projects needing live moderation. High energy, strong grammar, and the ability to multitask across platforms are essential. You may interact on YouTube, Facebook, X, Instagram, and LinkedIn.

Qualifications

• Native-level understanding of language and culture as required.
• Exceptional verbal and written communication skills.
• Experience in social media moderation is required; live stream moderation a plus.
• Ability to follow clear guidelines and workflows precisely.
• Comfort with managing multiple brands and adapting voice.

Responsibilities

• Develop and nurture digital communities for client brands.
• Engage with users in real-time, answer questions, and troubleshoot.
• Moderate content across platforms and mirror brand voice.
• Coordinate with teams to ensure compliant and timely responses.

Skills

Native fluency

Excellent communication

Multitasking

Social listening

Brand voice mirroring

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking a language-savvy moderator to build and grow online communities for top brands. This project-based, temporary or part-time role emphasizes engaging users in English and other languages with careful brand voice alignment.

Work is remote for US-based candidates, with some projects needing live moderation. High energy, strong grammar, and the ability to multitask across platforms are essential. You may interact on YouTube, Facebook, X, Instagram, and LinkedIn.