Bilingual Mobile Sales Associate

T-MOBILE USA, Inc.; Denver (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions.

The role requires using digital tools to demonstrate coverage and benefits, while fostering strong customer relationships. You will complete required training to gain knowledge of products, services, systems, and processes,

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Ability to use digital tools and learn product information quickly.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build proficiency in customer service and sales to provide personalized device and service solutions.

The role requires using digital tools to demonstrate coverage and benefits, while fostering strong customer relationships. You will complete required training to gain knowledge of products, services, systems, and processes,