Bilingual Mobile Sales Associate - Spanish

T-Mobile; Moreno Valley (CA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Employee Stock Grants

Employee Stock Purchase Plan

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations, helping customers with technology and service solutions in a fast-paced environment.

You will build proficiency in customer service and sales, delivering personalized device and service solutions using digital tools to show network coverage and benefits. Expect comprehensive on-the-job training, opportunities to advance to Mobile Expert, and eligibility for an annual stock grant and various benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred, Retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Change Agility

Education

High School Diploma/GED

Tools

POS knowledge

Digital tools

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations, helping customers with technology and service solutions in a fast-paced environment.

You will build proficiency in customer service and sales, delivering personalized device and service solutions using digital tools to show network coverage and benefits. Expect comprehensive on-the-job training, opportunities to advance to Mobile Expert, and eligibility for an annual stock grant and various benefits.