Multifamily Property Manager: Growth & Operations Lead

Harbor Group; Virginia Beach (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Harbor Group in Virginia Beach is seeking a Property Manager to oversee the day-to-day operations of a multifamily property, balancing financial performance, compliance, and resident satisfaction. You will supervise on-site staff, manage vendors, monitor budgets, and drive occupancy targets while ensuring service quality and safety standards across the property.

Strong analytical skills, effective communication with residents and owners, and proficiency with property management software are

Qualifications

• High School Diploma or equivalent.
• Minimum of three years of experience in multifamily property management.
• At least two years of supervisory or team leadership experience.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Knowledge of real estate contracts, financial management, and operational compliance.

Responsibilities

• Operate the property within approved financial guidelines and budget constraints.
• Analyze financial statements and operational reports to inform budgeting and performance forecasting.
• Maximize revenue by setting rent rates, collecting and posting rent, approving renewals and discounts, and managing delinquencies, including evictions and utility cut-offs.
• Approve and reconcile vendor/contractor invoices, ensuring compliance with insurance requirements and budget coding.
• Supervise all on-site team members, including hiring, training, scheduling, and evaluating staff in line with company policies and performance goals.
• Ensure compliance with all federal, state, and local laws, including Fair Housing, ADA, and FCRA.
• Develop and implement leasing and marketing strategies based on current market trends to drive occupancy and retention.
• Promote resident satisfaction through timely resolution of service requests and proactive communication, including implementation of a resident retention program.
• Conduct regular property inspections to ensure that grounds, units, buildings, and amenities meet safety, maintenance, and cleanliness standards.
• Review and manage service contracts, capital improvements, and maintenance schedules.
• Conduct and document apartment inspections, including those related to move-in/move-out, periodic checks, and unit turnover.
• Serve as liaison to owners/investors by providing updates, performance reports, and conducting property tours.
• Maintain and reconcile petty cash fund and perform daily bank deposits and G/L postings.
• Utilize property management software (e.g., MRI or similar) for operational tracking and reporting.

Skills

Property management

Budgets & forecasting

Vendor management

Staff supervision

Tenant relations

Rent collection

Communication skills

Education

High School Diploma or equivalent

Tools

MRI or similar

Microsoft Office

Job description

Harbor Group in Virginia Beach is seeking a Property Manager to oversee the day-to-day operations of a multifamily property, balancing financial performance, compliance, and resident satisfaction. You will supervise on-site staff, manage vendors, monitor budgets, and drive occupancy targets while ensuring service quality and safety standards across the property.

Strong analytical skills, effective communication with residents and owners, and proficiency with property management software are