Multifamily Administrative Assistant – Resident Services

RELATED; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Medical, vision, dental options

Life insurance

401(k) with employer contributions

Employee Assistance Program

Fertility benefits

Volunteer time matching

Tuition & certification reimbursement

Job summary

Related Affordable is seeking an Administrative Assistant for a 144-unit multifamily community in Chelsea, Manhattan. You will support leasing, compliance, and resident services, while serving as the primary contact for residents, applicants, vendors, and guests in a welcoming office environment.

The role requires coordinating applications, background checks, and lease-related tasks, with on-site hours Monday–Friday, 8:30 AM–5:00 PM. Non-exempt position with opportunities for benefits and growth.

Qualifications

• 1+ year of administrative, customer service, or front desk experience.
• Experience in multifamily or affordable housing is strongly preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
• Demonstrates accountability and reliability with strong attention to detail.

Responsibilities

• Welcome tenants, applicants, vendors and visitors and guide through the application process.
• Support leasing and compliance activities including materials, interviews, and background/credit checks.
• Assist with lease related tasks and processing invoices and financial paperwork.
• Maintain applicant and resident files (paper and electronic) with proper labeling and filing.
• Track deadlines for certifications, renewals, and notices; notify team of upcoming items.
• Assist with MORs and LIHTC file reviews; assemble files and ensure order.
• Support resident engagement activities and event setup.
• Order office supplies and keep lobby/areas organized.
• Provide general administrative support to the property team.

Skills

Customer service

Time management

Communication

Problem solving

Attention to detail

Multitasking

Education

State Real Estate License

Tools

Microsoft Office

Property management software

Job description

Related Affordable is seeking an Administrative Assistant for a 144-unit multifamily community in Chelsea, Manhattan. You will support leasing, compliance, and resident services, while serving as the primary contact for residents, applicants, vendors, and guests in a welcoming office environment.

The role requires coordinating applications, background checks, and lease-related tasks, with on-site hours Monday–Friday, 8:30 AM–5:00 PM. Non-exempt position with opportunities for benefits and growth.