Resident Services Administrator – Affordable Housing

Related Management Company; New York (NY); Sur place; USD 41 000 - 43 000; Plein temps

Avantages offerts par ce poste

Paid time off

Medical, vision and dental options

401(k) & life insurance

Mental health resources

Fertility benefits

Volunteer time off & donation matching

Training & advancement

Résumé du poste

Related Management Company is seeking an Administrative Assistant in New York to support tenants and applicants through the housing application process. You will respond to inquiries, coordinate background checks, and handle leasing tasks while building partnerships with local service providers to promote resident wellbeing.

The role emphasizes teamwork, exceptional service, and reliability, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Excellent written and verbal communication skills.
• Bilingual skills in Spanish (preferred but not required).
• Prior experience in the affordable housing industry preferred but not mandatory.
• Demonstrated ability to manage complex operational tasks.

Responsabilités

• Providing timely and professional responses to phone calls and emails.
• Welcoming tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and conducting background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.
• Establishing partnerships with local organizations to provide residents with resources that promote health and independence.
• Educating residents and staff about community resources such as case management, meal delivery, transportation, etc.
• Overseeing the delivery of resident services to ensure their quality and timeliness.
• Collaborating with service providers and coordinating reporting as needed.
• Helping residents build supportive networks with family and friends.
• Organizing educational and volunteer opportunities for resident development and engagement.

Connaissances

Communication skills

Bilingual Spanish

Customer service

Description du poste

Related Management Company is seeking an Administrative Assistant in New York to support tenants and applicants through the housing application process. You will respond to inquiries, coordinate background checks, and handle leasing tasks while building partnerships with local service providers to promote resident wellbeing.

The role emphasizes teamwork, exceptional service, and reliability, with opportunities for growth and a comprehensive benefits package.