Administrative Assistant

Related Affordable; City of Albany (NY); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Paid time off

Medical benefits

401(k) plan

Fertility benefits

Volunteer time off

Résumé du poste

Related Affordable at Capitol Green in Albany, NY is seeking an Administrative Assistant to provide day-to-day administrative and operational support. You will assist leasing, compliance, and resident services while serving as a welcoming contact for residents, applicants, vendors, and guests.

The role requires 1+ year of admin/customer service experience, proficiency in Microsoft Office, and the ability to work on-site Monday–Friday 8:30 AM–5:00 PM. Bilingual Spanish is a plus.

Qualifications

• 1+ year of administrative, customer service, or front desk experience.
• Experience in multifamily property management or affordable housing preferred.
• Proficiency with Microsoft Office and property systems.
• Bilingual Spanish is a plus but not required.

Responsabilités

• Welcome tenants and applicants and guide them through the application process.
• Serve as primary contact for residents, applicants, vendors, and visitors.
• Assist with leasing and compliance activities, including background and credit checks.
• Prepare lease documents, support signings, and process invoices and financial paperwork.
• Maintain applicant and resident files, both paper and electronic, with proper labeling.
• Track deadlines for certifications, renewals, notices; notify team of upcoming items.
• Assist with MORs and LIHTC file reviews; assemble and organize files.
• Support resident engagement events and post-event cleanup.
• Order office supplies and maintain lobby/work areas in an organized condition.
• Provide general administrative support to the property team; on-site Mon-Fri 8:30–5:00.

Connaissances

Administrative support

Customer service

Organization

Communication

Bilingual Spanish (plus)

Formation

High school diploma or GED

Outils

Microsoft Office

Property management systems

Description du poste

Responsibilities

Are you someone who enjoys supporting a team, staying organized, and helping operations run smoothly? We are seeking an

Are you someone who enjoys supporting a team, staying organized, and helping operations run smoothly? We are seeking an Administrative Assistant at our residential property Capitol Green in Albany, NY to provide day-to-day administrative and operational support at our affordable multifamily community. In this role, you will support leasing, compliance, and resident services while serving as a welcoming point of contact for residents, applicants, vendors, and guests.

ESSENTIAL JOB FUNCTIONS

• Welcoming tenants and new applicants and guiding them through the application process.
• Serve as a primary point of contact for residents, applicants, vendors, and visitors, creating a welcoming and professional office environment.
• Support leasing and compliance activities by distributing application materials, assisting with interviews, and coordinating background and credit checks.
• Assist with lease related tasks including preparing documents, supporting lease signings, and processing invoices and financial paperwork.
• Organize and maintain applicant and resident files in both paper and electronic formats, ensuring documents are properly labeled, dated, and filed,
• Track deadlines for certifications, renewals, and required notices, maintaining logs and notifying the team of upcoming items.
• Support audit preparation including MORs and LIHTC file reviews by assembling file lists, pulling documentation, and confirming file order and completeness.
• Assist with resident engagement activities including event sign-ups, room set up, refreshments, and post event clean‑up.
• Order office supplies and maintain the lobby and work areas in an organized and presentable condition
• Provide general administrative support to the property team as assigned.
• Available to work on-site, Monday-Friday 8:30AM - 5PM.

WHY YOU'LL LOVE IT HERE

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer‑paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.…and so much more!

Anticipated Salary Range

• $21.00 - $22.00 / hour
• Annual Performance Bonus
• This position is non‑exempt, meaning eligible for overtime pay

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

Qualifications

• 1+ year of administrative, customer service, or front desk experience.
• Experience in multifamily property management or affordable housing experience preferred.
• Bilingual Spanish is a plus but not required
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
• A proactive, problem‑solving mindset with a passion for creating great living experiences.
• Strong customer service, verbal and written communication, and time‑management skills.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem‑solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident‑centered environment, ensuring empathy, respect, and cross‑functional success in all interactions.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing . We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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