Multi-Venue Hospitality Operations Leader

Guest Services, Inc.; Washington; On-site; USD 32,000 - 45,000; Full time

Job summary

Guest Services, Inc. in Washington, DC, seeks a Unit Operations Manager to oversee marina, lodge, restaurant, retail, employee housing and campground operations, ensuring seamless service across venues.

You will drive revenue, maintain accurate records, uphold company policy, and lead a competent team to deliver exceptional guest experiences and safe, compliant operations. Strong collaboration with Park Service and vendors is expected to maximize profitability while maintaining a high standard

Qualifications

• Experience in hospitality operations and guest services.
• Proven ability to manage multiple venues and teams.
• Strong knowledge of computing and POS systems.

Responsibilities

• Direct management staff across marina, lodge, restaurant, retail, employee housing and campground.
• Maximize revenue from all venues and ensure accurate records.
• Maintain safety, compliance, and high guest service standards.

Skills

Customer service

POS systems

Tools

Computer systems

POS software

Job description

Guest Services, Inc. in Washington, DC, seeks a Unit Operations Manager to oversee marina, lodge, restaurant, retail, employee housing and campground operations, ensuring seamless service across venues.

You will drive revenue, maintain accurate records, uphold company policy, and lead a competent team to deliver exceptional guest experiences and safe, compliant operations. Strong collaboration with Park Service and vendors is expected to maximize profitability while maintaining a high standard