Regional Multi-Unit Operations Leader | Hospitality

MarcJax; Baltimore (MD); On-site; USD 75,000 - 100,000; Full time

Job summary

MarcJax seeks a high-performing Multi-Unit Operations Manager to oversee restaurant locations in the Maryland/DC area and Louisiana.

This role demands a leader who can navigate fast-paced environments while ensuring operational excellence. Applicants should have 3–5+ years of supervisory experience and be adept in multi-unit financial management.

The successful candidate will ensure brand consistency, lead diverse teams, and drive sales growth.

Qualifications

• 3–5+ years of multi-unit supervisory experience in the restaurant, retail, or food service industry.
• Familiarity with the Mid-Atlantic and/or Southern labor markets is a plus.
• Ability to remain calm and tactful during difficult situations.

Responsibilities

• Ensure operational excellence and consistency across all units.
• Manage P&L focusing on labor optimization and sales growth.
• Recruit, train, and retain General Managers.

Skills

Multi-unit supervisory experience

Regional knowledge of labor markets

Leadership style focused on guest service

Operational excellence in high-volume environments

Problem-solving aptitude

Education

Manager Food Handler Certification

Job description

MarcJax seeks a high-performing Multi-Unit Operations Manager to oversee restaurant locations in the Maryland/DC area and Louisiana.

This role demands a leader who can navigate fast-paced environments while ensuring operational excellence. Applicants should have 3–5+ years of supervisory experience and be adept in multi-unit financial management.

The successful candidate will ensure brand consistency, lead diverse teams, and drive sales growth.