Multi-Unit Restaurant Manager

TGI Fridays; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

TGI Fridays in Orlando, FL is seeking a Manager to assist in leading restaurant managers and team members to deliver an exceptional guest experience. You will ensure decisions and actions align with the Credo and Guiding Principles, and uphold all Friday's standards while selecting, coaching and developing talent.

The role supervises 3–6 managers and all FOH and BOH hourly staff, drives guest satisfaction, sales and traffic, and oversees staffing needs, performance coaching, and payroll related

Qualifications

• Minimum 2 years of experience in Restaurant Management with extensive knowledge of Friday's recipes, policies, standards, theories and past responsibilities.
• Must be capable of performing all functions and meeting all qualification standards for all hourly positions.
• Knowledge of POS system and back office systems to fulfill management functions.

Responsibilities

• Lead day-to-day restaurant operations focusing on guest experience; supervise 3-6 Managers and all FOH/BOH hourly Team Members; manage all profit and loss centers.
• Align behavior with the Credo and Guiding Principles and execute brand standards.
• Identify opportunities to drive sales, traffic and return visits; oversee local and national marketing promotions.
• Assist with staffing needs to ensure adequate talent to deliver great guest experience.
• Identify and develop high potential team members and managers for future openings.
• Provide ongoing feedback, coaching and development to managers and team members.
• Evaluate performance and hold managers and staff accountable to results.
• Create a safe, clean, discrimination-free environment meeting legal and company standards.
• Respond to guest service complaints to turn dissatisfied guests into return guests.
• Complete financial and payroll related administrative duties per company policies.

Skills

Leadership

Coaching

Communication

Guest service

Education

4-year college degree

Tools

POS system

Back office systems

Job description

TGI Fridays in Orlando, FL is seeking a Manager to assist in leading restaurant managers and team members to deliver an exceptional guest experience. You will ensure decisions and actions align with the Credo and Guiding Principles, and uphold all Friday's standards while selecting, coaching and developing talent.

The role supervises 3–6 managers and all FOH and BOH hourly staff, drives guest satisfaction, sales and traffic, and oversees staffing needs, performance coaching, and payroll related