Senior Restaurant Operations Leader

TGI Fridays - 2633; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

TGI Fridays - 2633 is seeking a Manager to assist in leading restaurant managers and team members to deliver an excellent guest experience, increasing guest counts and sales. The role emphasizes coaching, development, and adherence to Credo and Guiding Principles while ensuring all standards are met.

The position involves staffing, performance management, and ensuring a safe, compliant work environment with focus on guest satisfaction and operational excellence.

Qualifications

• 4-year college degree preferred.
• Minimum of 2 years of experience in Restaurant Management.
• Capable of performing all functions and meeting qualification standards for all hourly positions.
• Knowledge of POS system and back office systems.

Responsibilities

• Manages all day-to-day restaurant operations with a focus on guest experience; supervises 3-6 Managers and FOH/BOH staff; oversees P&L centers.
• Aligns behavior with Credo and Guiding Principles and executes brand standards.
• Identifies opportunities to drive sales, traffic and return visits through local and national promotions.
• Assists with staffing needs to ensure adequate talent for guest experience.
• Develops high-potential team members and managers for future openings.
• Provides feedback, coaching and performance evaluations; ensures a safe, discrimination-free environment.

Skills

Restaurant mgmt

Guest service

Staff development

Staffing

POS systems

Education

4-year college degree preferred

Tools

POS systems

Job description

TGI Fridays - 2633 is seeking a Manager to assist in leading restaurant managers and team members to deliver an excellent guest experience, increasing guest counts and sales. The role emphasizes coaching, development, and adherence to Credo and Guiding Principles while ensuring all standards are met.

The position involves staffing, performance management, and ensuring a safe, compliant work environment with focus on guest satisfaction and operational excellence.