Lead Shift Supervisor — Drive Guest Experience

TGI Fridays - 2635; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

TGI Fridays Orlando is seeking a Shift Supervisor to lead daily operations, ensure guests receive accurate orders, and maintain high standards of food quality and safety. You will supervise staff, coordinate with kitchen and service teams, and uphold Fridays’ commitment to a fun, inclusive dining experience.

The ideal candidate will have restaurant supervisory experience, strong communication skills, and the ability to motivate a diverse team in a fast-paced setting.

Qualifications

• Experience in a fast-paced restaurant environment.
• Strong verbal and written communication skills.
• Ability to supervise and motivate a team.

Responsibilities

• Keep operations running smoothly during scheduled shifts with focus on standards and cleanliness.
• Lead and motivate team members; coach and provide feedback.
• Coordinate with staff and managers to ensure guest satisfaction.
• Ensure food safety, proper food handling, and accurate order delivery.
• Complete end-of-shift reports and communicate issues to supervisors.

Skills

Customer service

Team leadership

Communication

Education

High School Diploma

Tools

POS systems

Job description

TGI Fridays Orlando is seeking a Shift Supervisor to lead daily operations, ensure guests receive accurate orders, and maintain high standards of food quality and safety. You will supervise staff, coordinate with kitchen and service teams, and uphold Fridays’ commitment to a fun, inclusive dining experience.

The ideal candidate will have restaurant supervisory experience, strong communication skills, and the ability to motivate a diverse team in a fast-paced setting.