Restaurant Operations Leader — Guest Experience & Growth

TGI Fridays - 2635; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

TGI Fridays - 2635 is seeking a Manager to lead restaurant operations and deliver an outstanding guest experience. You will coach 3-6 Managers and front- and back-of-house staff to achieve guest satisfaction, sales growth and brand standards.

The role emphasizes staff development, adherence to Credo and Guiding Principles, and maintaining a safe, inclusive work environment while executing all operational responsibilities.

Qualifications

• 2+ years of restaurant management experience.
• Knowledge of Friday's policies and brand standards.
• Capable of performing all functions for hourly positions.

Responsibilities

• Manages day-to-day restaurant operations with a focus on guest experience and staff supervision.
• Oversees 3-6 Managers and all FOH/BOH hourly team members.
• Drives sales, traffic and guest return visits with local and national promotions.
• Ensures brand standards and a safe, inclusive workplace.

Skills

Restaurant management

Coaching

Guest service

POS systems

Education

4-year college degree preferred

Tools

Back office systems

Job description

TGI Fridays - 2635 is seeking a Manager to lead restaurant operations and deliver an outstanding guest experience. You will coach 3-6 Managers and front- and back-of-house staff to achieve guest satisfaction, sales growth and brand standards.

The role emphasizes staff development, adherence to Credo and Guiding Principles, and maintaining a safe, inclusive work environment while executing all operational responsibilities.