Multi-Unit Restaurant Leader — Grow Sales & Teams

Baskin-Robbins; Polo Lakes Apartments (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Bonus

Car Allowance

Phone Allowance

Healthcare

Vision

Dental

Job summary

Baskin-Robbins is seeking a Multi Unit Restaurant Manager to lead a portfolio of restaurants and drive top-line growth while ensuring brand standards and guest satisfaction. You will coach managers, implement marketing initiatives, and execute new products across locations to maximize consistency and profitability.

The role requires strong leadership, analytical thinking, and a track record of delivering results in a fast-paced hospitality environment.

Qualifications

• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality.
• Fluent in spoken and written English.
• Basic computer skills and financial management.
• College degree preferred.

Responsibilities

• Able to perform all duties of restaurant team members and restaurant managers
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
• Understand local marketing area and competitor trends
• Establish sales and service goals with franchise owners and restaurant managers
• Provides great guest service and resolves issues
• Lead team meetings
• Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
• Ensure that restaurants correctly execute new products and processes in a marketing window
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team
• Engages with Dunkin’ Brands Field Operations team as appropriate
• Recruit, hire, onboard and develop restaurant managers
• Plan, monitor, appraise and review restaurant employee performance
• Manage and coordinate the Restaurant Management team to support their restaurant performance & execution
• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Skills

Analytical skills

Team leadership

Communication

Customer service

Education

College degree preferred

Job description

Baskin-Robbins is seeking a Multi Unit Restaurant Manager to lead a portfolio of restaurants and drive top-line growth while ensuring brand standards and guest satisfaction. You will coach managers, implement marketing initiatives, and execute new products across locations to maximize consistency and profitability.

The role requires strong leadership, analytical thinking, and a track record of delivering results in a fast-paced hospitality environment.