Multi-Unit Restaurant Leader: Grow Sales & Service

Baskin-Robbins; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus

Car Allowance

Phone Allowance

Healthcare

Vision

Dental

Job summary

Baskin-Robbins in Houston seeks a seasoned Multi Unit Restaurant Manager to lead 5-8 locations, coaching managers and restaurant teams to deliver outstanding guest service and brand standards.

You will analyze sales, set goals with franchise owners, drive profitability and deliver training on marketing, new products and operations. A college degree is preferred and strong English communication is essential.

Qualifications

• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality.
• Fluent in spoken and written English.
• Basic math and financial management.

Responsibilities

• Able to perform all duties of restaurant team members and restaurant managers.
• Ensure all restaurants in their portfolio meet Brand operational standards and food safety standards.
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability.
• Understand local marketing area and competitor trends.
• Establish sales and service goals with franchise owners and restaurant managers.
• Provides great guest service and resolves issues.
• Lead team meetings.
• Deliver training to restaurant managers on topics including marketing windows and LTOs and Brand initiatives.
• Ensure that restaurants correctly execute new products and processes in a marketing window.
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team.
• Engages with Dunkin’ Brands Field Operations team as appropriate.
• Recruit, hire, onboard and develop restaurant managers.
• Plan, monitor, appraise and review restaurant employee performance.
• Manage and coordinate the Restaurant Management team to support their restaurant performance & execution.
• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction.

Skills

Fluent English

Analytical thinking

Team leadership

Time management

Problem solving

Guest focus

Motivating others

Education

College degree preferred

Tools

MS Office

Job description

Baskin-Robbins in Houston seeks a seasoned Multi Unit Restaurant Manager to lead 5-8 locations, coaching managers and restaurant teams to deliver outstanding guest service and brand standards.

You will analyze sales, set goals with franchise owners, drive profitability and deliver training on marketing, new products and operations. A college degree is preferred and strong English communication is essential.