Multi-Unit Restaurant Leader: Drive Profit & Guest Experience

Baskin-Robbins; Kingwood (WV); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Baskin-Robbins is seeking a Multi Unit Restaurant Manager to lead a portfolio of 5–8 restaurants in the Kingwood area. You will coach restaurant managers, drive sales, and ensure adherence to brand standards and guest service excellence.

The role requires 3+ years of multi-unit or similar experience, strong leadership, and a commitment to quality operations. College degree preferred and fluency in English are required for effective teamwork.

Formación

• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality.
• Fluent in spoken and written English.
• Basic computer skills.
• Basic math and financial management.
• College degree preferred.

Responsabilidades

• Able to perform all duties of restaurant team members and restaurant managers.
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards.
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability.
• Understand local marketing area and competitor trends.
• Establish sales and service goals with franchise owners and restaurant managers.
• Provides great guest service and resolves issues.
• Lead team meetings and deliver training to restaurant managers on marketing windows, LTOs and Brand initiatives.
• Ensure that restaurants correctly execute new products and processes in a marketing window.
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team.

Conocimientos

Multi-unit restaurant management

Fluent English

Analytical skills

Team leadership

Customer service focus

Time management

Training and development

Educación

College degree preferred

Descripción del empleo

Baskin-Robbins is seeking a Multi Unit Restaurant Manager to lead a portfolio of 5–8 restaurants in the Kingwood area. You will coach restaurant managers, drive sales, and ensure adherence to brand standards and guest service excellence.

The role requires 3+ years of multi-unit or similar experience, strong leadership, and a commitment to quality operations. College degree preferred and fluency in English are required for effective teamwork.