Multi-Unit Operations Leader

Dunkin' - Cafua Management Company; Fall River (MA); Presencial; USD 85.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health insurance

401k per company policy

PTO

Life/disability insurance

Monthly bonus plan

Employee discounts

Meals during shifts

Descripción de la vacante

Cafua Management Company is seeking a Multi-Unit Manager to lead operations across 5-8 Dunkin’ Donuts locations, focusing on guest service, brand standards, and financial performance.

The role requires strong HR, training, and leadership capabilities, with regular site visits to support managers and teams. A degree or equivalent experience, English fluency, and office software proficiency are essential.

Formación

• Associate’s degree or equivalent in education/experience required.
• Fluent in English with strong communication skills.
• Proficient in Microsoft Office applications.
• Facilitation and presentation skills required.
• Written and verbal communication skills essential.

Responsabilidades

• Lead recruiting, hiring, onboarding, and performance reviews.
• Ensure training tools are utilized and staff development is ongoing.
• Maintain brand standards and guest service across locations.
• Manage budgets and cost control with managers.
• Lead team meetings and communicate operations updates.

Conocimientos

Fluent in English

Microsoft Office proficiency

Facilitation and presentation skills

Written and verbal communication

Educación

Associate’s degree or equivalent

Descripción del empleo

Cafua Management Company is seeking a Multi-Unit Manager to lead operations across 5-8 Dunkin’ Donuts locations, focusing on guest service, brand standards, and financial performance.

The role requires strong HR, training, and leadership capabilities, with regular site visits to support managers and teams. A degree or equivalent experience, English fluency, and office software proficiency are essential.