Regional Multi-Unit Leader (5-8 Units) | Growth & Travel

Dunkin'; Town of Cairo (NY); Vor Ort; USD 75.000 - 95.000; Vollzeit

Benefits dieser Stelle

PTO/Sick Pay

Health Insurance

401K

Employee Assistant Program

Pay Based on Experience

Bonus Pay

Paid Training

Mileage/Gas Reimbursement

Fun Atmosphere

Zusammenfassung

Dunkin' is seeking a Multi Unit Manager to lead 5-8 stores in a portfolio, coaching Restaurant Managers and ensuring top-tier guest service and brand standards. You will drive sales, profitability, and operations excellence across locations while delivering training and strategic plans with franchise partners.

Responsibilities include performance management, local market analysis, and implementing marketing initiatives.

Qualifikationen

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality.
• College degree preferred.

Aufgaben

• Able to perform all duties of restaurant team members and restaurant managers.
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards.
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability.
• Understand local marketing area and competitor trends.
• Establish sales and service goals with franchise owners and restaurant managers.
• Provides great guest service and resolves issues.
• Lead team meetings.
• Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives.
• Ensure that restaurants correctly execute new products and processes in a marketing window.
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team.
• Engages with Dunkin’ Brands Field Operations team as appropriate.
• Recruit, hire, onboard and develop restaurant managers.
• Plan, monitor, appraise and review restaurant employee performance.
• Manage and coordinate the Restaurant Management team to support their restaurant performance & execution.
• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction.

Kenntnisse

Basic computer skills

Fluent English

Basic math

Experience in multi-unit or similar

Ausbildung

College degree preferred

Jobbeschreibung

Dunkin' is seeking a Multi Unit Manager to lead 5-8 stores in a portfolio, coaching Restaurant Managers and ensuring top-tier guest service and brand standards. You will drive sales, profitability, and operations excellence across locations while delivering training and strategic plans with franchise partners.

Responsibilities include performance management, local market analysis, and implementing marketing initiatives.