Multi-Unit Restaurant Leader: Drive Sales & Service

Dunkin' Donuts Incorporated; North Carolina; On-site; USD 70,000 - 90,000; Full time

Job summary

Dunkin' Donuts Incorporated is seeking a Multi-Unit Leader to guide a portfolio of 5–8 restaurant locations. You will lead, train and coach restaurant managers, ensuring brand standards, guest satisfaction and operational performance across the portfolio.

You will analyze sales to identify opportunities, coordinate with franchise owners, and drive profitability while maintaining a strong guest experience. This role requires leadership and the ability to manage multiple sites with a unified

Qualifications

• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
• Fluent in spoken and written English
• Basic math and financial management
• Leadership and coaching abilities
• Strong analytical skills and business acumen

Responsibilities

• Provide leadership, coaching and direction to approximately 5–8 Dunkin' restaurants
• Ensure restaurants meet Brand standards and food safety standards
• Analyze sales and drive improvements in operations, sales and profitability
• Recruit, hire, onboard and develop restaurant managers
• Plan, monitor, and review restaurant performance, and coach managers to improve guest satisfaction

Skills

Multi-unit leadership

People management

Sales optimization

Brand standards

Education

College degree preferred

Job description

Dunkin' Donuts Incorporated is seeking a Multi-Unit Leader to guide a portfolio of 5–8 restaurant locations. You will lead, train and coach restaurant managers, ensuring brand standards, guest satisfaction and operational performance across the portfolio.

You will analyze sales to identify opportunities, coordinate with franchise owners, and drive profitability while maintaining a strong guest experience. This role requires leadership and the ability to manage multiple sites with a unified