Multi-Unit Restaurant Leader: Drive Growth & Operations

Dunkin'; Roselle (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Dunkin' is seeking a seasoned Multi-Unit Manager to oversee daily operations across multiple restaurant locations. You will drive sales growth, ensure operational excellence, maintain brand standards, and deliver an exceptional guest experience.

You will hire, train, and develop store managers and teams, monitor labor and costs, conduct regular visits and audits, and implement company initiatives across all locations.

Qualifications

• Strong leadership and team management skills.
• Experience managing multiple locations.
• Ability to analyze sales, labor, and reports.
• Excellent communication and problem-solving skills.
• Flexible schedule including mornings, evenings, weekends, and holidays.
• Reliable transportation to travel between locations.

Responsibilities

• Oversee daily operations of multiple locations to ensure smooth and efficient performance.
• Drive sales, profitability, and overall store performance.
• Hire, train, and develop store managers and team members.
• Ensure all locations follow company standards, food safety, and cleanliness guidelines.
• Monitor labor, inventory, and cost controls to maximize profitability.
• Provide leadership, coaching, and support to store management teams.
• Ensure excellent guest service and resolve customer concerns when needed.
• Conduct regular store visits, audits, and performance reviews.
• Implement company initiatives, promotions, and operational updates across all locations.

Skills

Leadership

Team management

Sales analysis

Communication

Problem solving

Fast-paced

Job description

Dunkin' is seeking a seasoned Multi-Unit Manager to oversee daily operations across multiple restaurant locations. You will drive sales growth, ensure operational excellence, maintain brand standards, and deliver an exceptional guest experience.

You will hire, train, and develop store managers and teams, monitor labor and costs, conduct regular visits and audits, and implement company initiatives across all locations.