Multi-Unit Area Coach: Lead & Develop Restaurant Teams

Hospitality Restaurant Group; Millington (TN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Mileage reimbursement

Job summary

Hospitality Restaurant Group is seeking an Area Coach to oversee 4–10 Taco Bell restaurants in Tennessee. You will coach RGMs, drive operational excellence, and analyze financial performance to meet or exceed the annual operating plan.

The role requires strong leadership, coaching and interpersonal skills, plus the ability to travel daily between stores. Franchisees set wage and benefits, and travel is a key part of the position.

Qualifications

• 5+ years of operating multi-unit management experience.
• Proven coaching and development of managerial employees.
• Ability to drive customer satisfaction, financial performance and employee satisfaction.
• Strong communication and interpersonal skills; conflict resolution ability.
• Exceptional team-building capability.
• Basic business math, accounting skills and analytical decision making.
• Basic PC literacy.
• Must have reliable transportation and a valid driver’s license.
• Willingness to travel between stores daily.
• Background checks are conducted for management staff.

Responsibilities

• Lead 4–10 Taco Bell restaurants to ensure each unit meets the annual operating plan.
• Hire and develop RGMs, Assist. General Managers and Shift Managers.
• Coach RGMs on the 4 Rights with regular 1:1 feedback.
• Take initiative, go beyond requirements, maintain high activity.
• Monitor customer perception through visits, VOC and CORE analyses.
• Lead product and program rollouts with RGMs for success.
• Resolve customer complaints quickly while maintaining positive relations.
• Demonstrate a positive attitude with staff and customers.
• Analyze area financial performance and identify trends.

Skills

Multi-unit mgmt

Leadership

Communication

Customer service

Analytical thinking

Conflict resolution

Financial awareness

Team building

Travel flexibility

Job description

Hospitality Restaurant Group is seeking an Area Coach to oversee 4–10 Taco Bell restaurants in Tennessee. You will coach RGMs, drive operational excellence, and analyze financial performance to meet or exceed the annual operating plan.

The role requires strong leadership, coaching and interpersonal skills, plus the ability to travel daily between stores. Franchisees set wage and benefits, and travel is a key part of the position.