Multi-Tenant Sales Team Leader

Charter Communications; West Columbia (SC); On-site; USD 65,000 - 95,000; Full time

Job summary

Charter Communications is seeking a Sales Manager for the Multi-Tenant team in the United States. The role focuses on directing and coaching Multi-Tenant Sales Representatives to meet budgeted sales goals while maintaining customer experience and compliance standards across assigned territories.

You will recruit, onboard, and train reps, drive field execution, and manage territory coverage. Travel to field sites is required as part of daily responsibilities.

Qualifications

• Bachelor's degree in business or marketing or equivalent experience.
• 1+ years of sales experience.

Responsibilities

• Actively and consistently support and reinforce efforts to simplify and enhance the customer experience through daily team communication, coaching, and in-field observation.
• Own team sales performance, holding Multi-Tenant Sales Representatives accountable for meeting and exceeding budgeted sales goals through active performance management, coaching, and use of available reporting tools.
• Supervise a team of Multi-Tenant Sales Representatives, providing daily direction, activity management, and coaching to drive consistent execution of the field sales process.
• Recruit, interview, hire, and onboard Multi-Tenant Sales Representatives, ensuring they are effectively trainedonfield sales processes, customer experience standards, and compliance expectations.
• Provide support toMulti-TenantSales staff through a cadence of approximately 70% field work and 30% office work, including in-field coaching, observations, and office-based performance reviews and planning.
• Communicate andmaintainclear territory assignments for Multi-Tenant Sales Representatives, ensuring alignment with turf management guidelines and effective coverage of assigned properties.
• Monitor the payroll process for assigned staff and ensure thetimelyandaccuratereview and approval of all commission payments in accordance with Company policies and procedures.
• Handle employee relations issues, including conducting performance appraisals, providing ongoing coaching and feedback, addressing performance gaps, and ensuring completion of required training (including safety and compliance training).
• Assistwith local budget preparation and provide input on marketing issues and sales offers based on field performance, customer feedback, and competitive insights.
• Perform other duties as requested bysupervisor.

Skills

read/write/speak English

community sales practices

Driver's license

Education

Bachelor's degree in business or marketing or equivalent experience

Job description

Charter Communications is seeking a Sales Manager for the Multi-Tenant team in the United States. The role focuses on directing and coaching Multi-Tenant Sales Representatives to meet budgeted sales goals while maintaining customer experience and compliance standards across assigned territories.

You will recruit, onboard, and train reps, drive field execution, and manage territory coverage. Travel to field sites is required as part of daily responsibilities.