Field Sales Team Lead - Multi-Tenant

Charter Communications; Harlingen (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Charter Communications, operating as Spectrum, seeks a Multi-Tenant Sales Supervisor to lead a team of Sales Representatives. You will coach in-field, monitor performance, and ensure compliance with sales processes and customer experience standards while managing territories and payroll.

The role includes 70% field work and 30% office activities, with responsibility for recruiting, training, and ongoing staff development. Travel to assigned properties is required.

Qualifications

• Bachelor's degree in business or marketing or equivalent experience.
• 1+ years of sales experience.
• Ability to read, write, speak, and understand English.
• Valid driver’s license with satisfactory driving record and auto insurance.

Responsibilities

• Support and reinforce efforts to improve customer experience through daily team communication and coaching.
• Own team sales performance and coach reps to meet or exceed budgeted goals.
• Supervise a team of Multi-Tenant Sales Representatives with daily direction and coaching.
• Recruit, interview, hire, and onboard Sales Representatives and train them on field processes and customer experience standards.
• Provide 70% field work and 30% office work including coaching and performance reviews.
• Maintain clear territory assignments and ensure coverage.
• Monitor payroll and ensure timely approval of commissions per policy.
• Handle employee relations, performance appraisals, and required training.

Skills

Reading/Writing/Speaking English

Community sales practices

Valid driver’s license

Education

Bachelor's degree in business or marketing or equivalent experience

Job description

Charter Communications, operating as Spectrum, seeks a Multi-Tenant Sales Supervisor to lead a team of Sales Representatives. You will coach in-field, monitor performance, and ensure compliance with sales processes and customer experience standards while managing territories and payroll.

The role includes 70% field work and 30% office activities, with responsibility for recruiting, training, and ongoing staff development. Travel to assigned properties is required.