Retail Store Leader & Sales Coach

Charter Communications; Jacksonville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Charter Communications is seeking an Assistant Store Manager to lead a high-energy retail team and deliver an outstanding customer experience. You will coach staff, drive sales, manage daily store operations, and ensure compliance with company policies to maintain efficiency.

In this role you will recruit and develop your team, handle scheduling, and maintain strong product knowledge to guide customers toward the best solutions.

Qualifications

• High School Diploma or equivalent is required.
• 2-3 years Sales/Customer Service experience is required.
• Ability to lead others and motivate them in a goal-driven environment.
• Detail oriented and a good problem solver.
• Comfort with personal technology and devices.
• Ability to prioritize, organize, and manage multiple tasks.

Responsibilities

• Lead and inspire the team to achieve sales goals and deliver exceptional customer service.
• Coach employees to build customer relationships and resolve escalations.
• Recruit, train, and mentor team members to succeed in a fast-paced setting.
• Manage daily store operations, staffing, scheduling, and policy compliance.
• Create an exceptional customer experience with a welcoming and well-organized store.
• Oversee inventory controls and audits to minimize losses.

Skills

English proficiency

Retail experience

Lead others

Team coaching

Detail oriented

Technology familiarity

Computer software

Multi-tasking

Sales/Customer Service experience

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Charter Communications is seeking an Assistant Store Manager to lead a high-energy retail team and deliver an outstanding customer experience. You will coach staff, drive sales, manage daily store operations, and ensure compliance with company policies to maintain efficiency.

In this role you will recruit and develop your team, handle scheduling, and maintain strong product knowledge to guide customers toward the best solutions.