Supervisor, Multi Tenant Sales (Bilingual Spanish)

Charter Communications; Anaheim (CA); On-site; USD 57,000 - 114,000; Full time

Job summary

Charter Communications seeks a Multi-Tenant Sales Manager to lead a field-based sales team across assigned territories, coaching reps and driving performance to meet or exceed budgets. You will recruit, onboard, and develop talent, manage field execution, and ensure compliant selling practices.

The role involves a mix of ~70% field work and ~30% office work, with travel and performance reviews, while upholding Spectrum standards and customer experience goals.

Qualifications

• Must be able to read, write, speak and understand English.
• Knowledge of community sales practices and field sales processes.
• Valid driver's license with satisfactory driving record and auto insurance.
• Understanding of Spectrum products and services.

Responsibilities

• Oversee day-to-day execution of the Multi-Tenant Sales Department and lead Representatives through coaching and performance management.
• Own team sales performance and ensure budgeted goals and compliant processes.
• Supervise and direct a team of Multi-Tenant Sales Representatives with daily activity management.
• Recruit, interview, hire, and onboard new reps with training on field sales and compliance.
• Split time ~70% field work and ~30% office work with coaching and performance reviews.
• Maintain clear territory assignments and ensure coverage of properties.
• Monitor payroll processes and timely review/approval of commissions.
• Address employee relations, conduct appraisals, and ensure training completion.
• Assist with local budget prep and provide input on marketing and offers.
• Perform other duties as requested.

Skills

English proficiency

Community sales practices

Driver's license

Spectrum products knowledge

Education

Bachelor's degree in business or marketing

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Support and assist the Multi-Tenant Sales Manager by overseeing the day-to-day execution of the Multi-Tenant Sales Department, directly leading Multi-Tenant Sales Representatives through focused coaching, performance management, and real-time problem solving to achieve budgeted sales goals and adhere to sales process, customer experience, and compliance standards across assigned territories.

How You'll Make an Impact

• Actively and consistently support and reinforce efforts to simplify and enhancethe customerexperience through daily team communication, coaching, and in-field observation.
• Own team sales performance, holding Multi-Tenant Sales Representatives accountable for meeting and exceeding budgeted sales goals through active performance management, coaching, and use of available reporting tools.
• Supervise a team of Multi-Tenant Sales Representatives, providing daily direction, activity management, and coaching to drive consistent execution of the field sales process.
• Recruit, interview, hire, and onboard Multi-Tenant Sales Representatives, ensuring they are effectively trainedonfield sales processes, customer experience standards, and compliance expectations.
• Provide support toMulti-TenantSales staff through a cadence of approximately 70% field work and 30% office work, including in-field coaching, observations, and office-based performance reviews and planning.
• Communicate andmaintainclear territory assignments for Multi-Tenant Sales Representatives, ensuring alignment with turf management guidelines and effective coverage of assigned properties.
• Monitor the payroll process for assigned staff and ensure thetimelyandaccuratereview and approval of all commission paymentsin accordance withCompany policies and procedures.
• Handle employee relations issues, including conducting performance appraisals, providing ongoing coaching and feedback, addressing performance gaps, and ensuring completion of required training (including safety and compliance training).
• Assistwith local budget preparation and provide input on marketing issues and sales offers based on field performance, customer feedback, and competitive insights.
• Perform other duties as requested bysupervisor.

Working Conditions

• Field and office environmentwith travelrequired

Education

• Bachelor's degree in business or marketing or equivalent experience

Experience

• 1+ years of sales experience

Skills

• Ability to read, write, speak, and understand English
• Knowledge of community sales practices
• Valid driver's license with satisfactory driving record and auto insurance

Preferred Qualifications

Experience

• 0.5+ years of sales supervisory experience
• Telecommunications and cable industry experience

Skills

• Understanding of Spectrum products and services
• Ability to read, write, speak, and understand English and Spanish

#LI-SWD74 SMD420 2026-84429 SMD420 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $57,400.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $48,000.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.