Multi-Tenant Sales Team Lead

Charter Communications; Anaheim (CA); On-site; USD 57,000 - 114,000; Full time

Job summary

Charter Communications seeks a Multi-Tenant Sales Manager to lead a field-based sales team across assigned territories, coaching reps and driving performance to meet or exceed budgets. You will recruit, onboard, and develop talent, manage field execution, and ensure compliant selling practices.

The role involves a mix of ~70% field work and ~30% office work, with travel and performance reviews, while upholding Spectrum standards and customer experience goals.

Qualifications

• Must be able to read, write, speak and understand English.
• Knowledge of community sales practices and field sales processes.
• Valid driver's license with satisfactory driving record and auto insurance.
• Understanding of Spectrum products and services.

Responsibilities

• Oversee day-to-day execution of the Multi-Tenant Sales Department and lead Representatives through coaching and performance management.
• Own team sales performance and ensure budgeted goals and compliant processes.
• Supervise and direct a team of Multi-Tenant Sales Representatives with daily activity management.
• Recruit, interview, hire, and onboard new reps with training on field sales and compliance.
• Split time ~70% field work and ~30% office work with coaching and performance reviews.
• Maintain clear territory assignments and ensure coverage of properties.
• Monitor payroll processes and timely review/approval of commissions.
• Address employee relations, conduct appraisals, and ensure training completion.
• Assist with local budget prep and provide input on marketing and offers.
• Perform other duties as requested.

Skills

English proficiency

Community sales practices

Driver's license

Spectrum products knowledge

Education

Bachelor's degree in business or marketing

Job description

Charter Communications seeks a Multi-Tenant Sales Manager to lead a field-based sales team across assigned territories, coaching reps and driving performance to meet or exceed budgets. You will recruit, onboard, and develop talent, manage field execution, and ensure compliant selling practices.

The role involves a mix of ~70% field work and ~30% office work, with travel and performance reviews, while upholding Spectrum standards and customer experience goals.