Multi-Store Tax Operations Manager

Jackson Hewitt; Beavercreek (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Jackson Hewitt seeks a Multi Store Manager to oversee several offices within a district, directing seasonal staff and ensuring efficient tax prep operations. You will drive performance, scheduling, resource management and quality control across locations.

You will lead recruiting, monitor performance, coordinate HR needs, and ensure offices meet standards while pursuing revenue and profitability targets. Strong leadership and tax experience are valued.

Qualifications

• High school diploma or GED required with related business experience.
• Coursework in management or tax/accounting preferred.
• Two years of prior management or supervisory experience required.
• Proficiency with common software: email, Word, Excel and tax prep tools.

Responsibilities

• Leads recruiting and interviews seasonal staff for assigned area; manages leads from JHNet.
• Monitors performance to ensure quality standards and deadlines, correcting issues.
• Reviews and approves schedules and timecards; supports HR on relations issues and training.
• Ensures locations meet standards for setup, buildouts, tech, telecom, supplies and facilities; maintains landlord relations.
• Guides employees in handling complex problems and escalated disputes.
• Monitors GL & P&L performance and generates reports; aims to meet revenue and office goals.

Skills

Recruiting

Staff supervision

Scheduling & timekeeping

GL & P&L monitoring

Revenue growth

Leadership

Customer & employee relations

Education

High School Diploma/GED

Management or tax/accounting study

Tools

Excel

Word

Accounting software

Tax preparation software

Internet browser

Email

Job description

Jackson Hewitt seeks a Multi Store Manager to oversee several offices within a district, directing seasonal staff and ensuring efficient tax prep operations. You will drive performance, scheduling, resource management and quality control across locations.

You will lead recruiting, monitor performance, coordinate HR needs, and ensure offices meet standards while pursuing revenue and profitability targets. Strong leadership and tax experience are valued.