Multi-Store Tax Office Manager | Flexible Schedule & Growth

Jackson Hewitt - 3313; Alcoa (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt is seeking a Multi Store Manager (MSM) to oversee staffing, productivity, tax prep work, and marketing across multiple offices in a district. The role manages seasonal team members and drives daily operations to maximize efficiency, revenue, and profitability in a franchise environment.

You will recruit and interview seasonal staff, monitor quality, schedule timecards, handle HR issues, and ensure locations conform to standards while maintaining relationships with property

Qualifications

• High School Diploma/GED or equivalent related business experience.
• Management or tax preparation and/or accounting coursework preferred.
• Previous management or supervisory experience preferred.
• Proficiency with MS Office including Excel; familiarity with accounting or tax prep software.
• Previous tax preparation experience and possess a PTIN preferred.

Responsibilities

• Leads recruiting efforts and manages the interviewing process for seasonal employees in the assigned area.
• Monitors associate performance to ensure quality and deadlines.
• Reviews and approves work schedules and timecard approvals; coordinates with HR on employee relations.
• Ensures locations meet company standards including setup, buildouts, tech, supplies and maintenance.
• Provides guidance to employees for complex problems and escalated issues.
• Monitors performance metrics and revenue goals for the area.

Skills

Staff management

Recruiting

Performance monitoring

Time management

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Excel

HR software

Job description

Jackson Hewitt is seeking a Multi Store Manager (MSM) to oversee staffing, productivity, tax prep work, and marketing across multiple offices in a district. The role manages seasonal team members and drives daily operations to maximize efficiency, revenue, and profitability in a franchise environment.

You will recruit and interview seasonal staff, monitor quality, schedule timecards, handle HR issues, and ensure locations conform to standards while maintaining relationships with property