Multi-Store General Manager — Lead Teams to Growth

Carters Inc.; New York (NY); On-site; USD 61,000 - 82,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

Employee discount 30%

Referral bonuses

Adoption assistance

Charitable matching gifts

Professional development

Job summary

Carter’s Inc. seeks a General Manager to lead two or more stores, shaping a welcoming environment and delivering exceptional service for families. You will coach teams to become brand and product experts, manage payroll and budgets, and drive KPI performance across locations.

You’ll foster inclusivity, develop leaders, and ensure seamless omni-channel execution while nurturing customer loyalty and successful store operations.

Qualifications

• Minimum 5 years of retail or related management experience leading direct reports.
• Demonstrated leadership and supervisory capabilities across multiple locations.
• Strong communication and customer-service orientation.

Responsibilities

• Build a talent pipeline and succession plans by coaching store teams.
• Lead merchandising, operations, payroll, and budget management.
• Drive KPI performance and omni-channel initiatives across two or more stores.

Skills

Retail management

Team leadership

Customer service

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s Inc. seeks a General Manager to lead two or more stores, shaping a welcoming environment and delivering exceptional service for families. You will coach teams to become brand and product experts, manage payroll and budgets, and drive KPI performance across locations.

You’ll foster inclusivity, develop leaders, and ensure seamless omni-channel execution while nurturing customer loyalty and successful store operations.