Multi-Site Leasing Specialist: Build Occupancy & Experience

Harbor Group Management Co.; Jacksonville (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with company match

Paid Time Off and holidays

Employee discount

Job summary

Harbor Group Management Co. is seeking a Multi-site Leasing Specialist to drive occupancy and deliver outstanding resident experiences across communities. You will conduct tours, screen applicants, manage leases, and support marketing campaigns to boost traffic and occupancy.

The role requires strong customer service, organization, and familiarity with property management software. It offers an on-site work environment with competitive compensation and comprehensive benefits in a dynamic

Qualifications

• High School Diploma or equivalent.
• Minimum one year of experience in leasing, sales, or customer service.
• Property management software experience is a must.
• Experience utilizing social media (Facebook, Instagram, etc.) is preferred.

Responsibilities

• Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them before occupancy and coordinating with maintenance.
• Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.
• Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
• Coordinate resident referral programs, employer outreach, and participate in local networking efforts.
• Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.
• Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.
• Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).
• Keep guest cards updated and perform follow-ups on all leads.
• Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.
• Ensure leasing office and tour path are presentable and meet show standards at all times.

Job description

Harbor Group Management Co. is seeking a Multi-site Leasing Specialist to drive occupancy and deliver outstanding resident experiences across communities. You will conduct tours, screen applicants, manage leases, and support marketing campaigns to boost traffic and occupancy.

The role requires strong customer service, organization, and familiarity with property management software. It offers an on-site work environment with competitive compensation and comprehensive benefits in a dynamic