Multi-Site Leasing & Marketing Specialist

Harbor Group Management Company; Jacksonville (FL); Presencial; USD 34.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

PTO & 10+ Paid Holidays

Paid Parental Leave

Volunteer & Community Service

Descripción de la vacante

Harbor Group Management Company is seeking a passionate Multifamily Leasing Specialist to drive occupancy across a multi-site community in Jacksonville, FL. The role involves showing apartments, qualifying applicants, processing applications, and coordinating marketing to sustain high occupancy and positive resident experiences.

You will support the Property Manager with daily operations, manage lease documents, and utilize Yardi/OneSite for record-keeping, while delivering exceptional customer

Formación

• High School Diploma or equivalent.
• Minimum one year of leasing, sales, or customer service experience.
• Property management software experience is a must.
• Experience utilizing social media (Facebook, Instagram, etc.) preferred.
• Excellent organizational and communication skills.
• Must be customer-service oriented with residents and vendors.
• Flexibility to work weekends if required by the property.

Responsabilidades

• Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
• Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
• Ensure units are move-in ready by inspecting them before occupancy and coordinating with maintenance.
• Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.
• Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
• Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
• Coordinate resident referral programs, employer outreach, and local networking efforts.
• Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.
• Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.
• Conduct follow-up communication with prospects and new residents to ensure satisfaction.
• Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.
• Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).
• Keep guest cards updated and perform follow-ups on all leads.
• Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.
• Ensure leasing office and tour path are presentable and meet show standards at all times.

Conocimientos

Leasing

Sales

Customer service

Social media

Educación

High School Diploma

Herramientas

Yardi

OneSite

Microsoft Office

Descripción del empleo

Harbor Group Management Company is seeking a passionate Multifamily Leasing Specialist to drive occupancy across a multi-site community in Jacksonville, FL. The role involves showing apartments, qualifying applicants, processing applications, and coordinating marketing to sustain high occupancy and positive resident experiences.

You will support the Property Manager with daily operations, manage lease documents, and utilize Yardi/OneSite for record-keeping, while delivering exceptional customer