Multi-Site Facilities Manager & Operations Lead

Socket.dev; Herndon (VA); On-site; USD 80,000 - 120,000; Full time

Job summary

ePlus is seeking a Facilities Manager to oversee operations across all U.S.-based locations. You will lead a facilities team, manage maintenance tickets, vendor contracts, and budgets, and coordinate with landlords and cross-functional teams.

The role requires strong leadership, communication, and problem-solving skills with a focus on safety and efficiency. Responsibilities include planning new offices, renovations, and capital projects, ensuring regulatory compliance, and supporting emergency

Qualifications

• Bachelor’s degree in Facilities Management, Business Administration, Construction Management, Engineering, or a related field preferred.
• 5+ years of relevant experience in facilities management, property management, workplace operations, or a comparable environment, preferably supporting multiple locations.
• Experience supervising or leading employees and/or facilities service teams.
• Experience managing facilities operations across a multi-site portfolio of leased office and warehouse locations.
• Working knowledge of commercial building systems, including HVAC, electrical, plumbing, fire/life safety, and general building infrastructure.
• Experience with facilities work-order, service request, or similar management systems; ServiceNow experience preferred.
• Strong organizational, analytical, and problem-solving skills, with the ability to manage competing priorities and work in a fast-paced environment.
• Strong written and verbal communication and interpersonal skills with excellent customer service.
• Proficiency with Microsoft Office applications and ability to work independently and with teams.
• Ability to respond to urgent facilities issues as needed.
• Reliable transportation and ability to travel to company office locations as business needs require.

Responsibilities

• Lead, supervise, train, and develop Facilities staff with ongoing coaching and feedback.
• Oversee daily facilities operations across all U.S.-based locations to ensure safety, functionality, and maintenance per company standards.
• Manage facilities maintenance ticketing system, prioritize requests, monitor progress, and identify recurring issues for improvement.
• Coordinate preventive and reactive maintenance across portfolio, understanding major building systems and coordinating resources to resolve issues.
• Manage facilities service providers and contracts, monitor vendor performance, and support negotiations and cost management.
• Develop and manage facilities operating budgets and forecast needs; review invoices and expenses.
• Procure office supplies, stationery, furniture, fixtures, and equipment for U.S. locations.
• Assist planning and execution of new offices, renovations, relocations, and capital projects; ensure operational readiness and turnover.
• Interact with landlords and property management on building operations, lease obligations and compliance.
• Maintain Visual Lease records and support safety and regulatory compliance.
• Assist with emergency preparedness and business continuity planning for facilities.
• Supervise reception and mailroom operations at the corporate office with service level coverage.
• Maintain records for DOT-certified drivers and vehicle registrations.
• Assist audits of facilities-related systems and processes; collaborate with IT, HR, Security, Finance, Procurement.
• Develop and maintain facilities procedures and reporting; collaborate cross-functionally on initiatives.

Skills

Team leadership

Facilities operations

Organizational skills

Communication skills

Problem-solving

Microsoft Office proficiency

Multi-site portfolio management

Customer service

Education

Bachelor’s degree in Facilities Management or related field

Tools

ServiceNow

Job description

ePlus is seeking a Facilities Manager to oversee operations across all U.S.-based locations. You will lead a facilities team, manage maintenance tickets, vendor contracts, and budgets, and coordinate with landlords and cross-functional teams.

The role requires strong leadership, communication, and problem-solving skills with a focus on safety and efficiency. Responsibilities include planning new offices, renovations, and capital projects, ensuring regulatory compliance, and supporting emergency