Multi-Site Facilities Coordinator

EMCOR Group; Norristown (Montgomery County); On-site; USD 42,000 - 64,000; Full time

Job summary

EMCOR Group in Norristown, PA seeks a Facilities Coordinator to be the front-line contact for customers and suppliers. You will manage inquiries, coordinate service schedules, obtain quotes, and help resolve issues to support profitability and client satisfaction.

The role requires strong communication, MS Excel/Word proficiency, CRM experience, and the ability to work in a fast-paced environment with a team.

Qualifications

• Experience in a high-volume, fast-paced customer service role is preferred.
• Proven ability to communicate clearly with customers and suppliers.
• Ability to manage multiple tasks and priorities in a dynamic environment.

Responsibilities

• Be the first point of contact for customers and suppliers.
• Schedules and validates services performed by suppliers.
• Obtains quotes and prepares proposals for enhancements and repairs.
• Resolves service issues with urgency and care.
• Reconciles billing and service data.

Skills

Customer service

Communication

Microsoft Excel

Microsoft Word

Problem solving

Education

BA/BS or higher

Tools

CRM platform

Job description

EMCOR Group in Norristown, PA seeks a Facilities Coordinator to be the front-line contact for customers and suppliers. You will manage inquiries, coordinate service schedules, obtain quotes, and help resolve issues to support profitability and client satisfaction.

The role requires strong communication, MS Excel/Word proficiency, CRM experience, and the ability to work in a fast-paced environment with a team.