Client-Focused Facilities Coordinator

EMCOR Group, Inc.; Tempe (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

EMCOR Group, Inc. in Tempe, AZ, seeks an organized coordinator to manage designated customer accounts, follow up on work orders, and ensure timely completion of tasks.

You will be the main point of contact for customers, handling daily communications and escalations related to maintenance services. The role requires strong written and verbal communication, a minimum 50 wpm typing speed, and proficiency in MS Excel/Word.

Qualifications

• Associates Degree and/or equivalent experience.
• Minimum of two years of experience in facilities maintenance, property management or customer service role.
• Experience managing service delivery for trades such as Electrical, HVAC, Plumbing, or Roofing preferred.
• Bi-lingual English-Spanish preferred.
• Advanced proficiency MS Windows Applications, including MS Excel and Word.
• Must be able to type a minimum of 50 wpm and have good writing skills.
• Professional and friendly demeanor, willing to go above and beyond to accomplish the mission.
• Ability to communicate effectively with Operations Staff and Call Center teams.

Responsibilities

• Performs administration support including ordering, vendor management, scheduling, reporting, Purchase Order coordination.
• Provide administrative, technical direction, and supervision to subcontracts in completing work assignments.
• Interface with all departments to ensure equipment is operating properly and no disruption of service.
• Respond to requests for maintenance and repair of facilities.
• Maintain records, files, controls, and procedures for management and work production.
• Maintain a strong safety program within EFS Guidelines.
• Communicate with supervisor on work performed and preventive maintenance.
• Attend weekly staff meetings and safety training.

Skills

Bilingual English-Spanish

Typing 50 wpm

MS Windows proficiency

Education

Associates Degree or equivalent

Tools

MS Excel

MS Word

Job description

EMCOR Group, Inc. in Tempe, AZ, seeks an organized coordinator to manage designated customer accounts, follow up on work orders, and ensure timely completion of tasks.

You will be the main point of contact for customers, handling daily communications and escalations related to maintenance services. The role requires strong written and verbal communication, a minimum 50 wpm typing speed, and proficiency in MS Excel/Word.