Multi-Site Client Services & Operations Specialist

K2 Services; Baltimore (MD); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions seeks a FAST Service Specialist to join our team supporting a client site in Baltimore. You will provide administrative services across mail, copy, reception, hospitality and facilities for multiple client sites within a defined geographic market.

Expect a flexible weekly schedule with shifts from 7 am to 7 pm and the need to cover various locations. Competitive benefits apply, including health, dental, vision, 401(k) and PTO.

Qualifications

• High School Diploma or GED required.
• 1+ year of experience in customer services.
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift or carry packages up to 75 lbs.
• Ability to walk, bend, kneel, stand or sit for extended periods.

Responsibilities

• Mail Services: metering, sorting, and distributing mail and accountable packages per schedule.
• Copy Services: producing copy, print and scan projects per instructions.
• Reception: answer calls, route to appropriate person, greet visitors.
• Hospitality: manage conference rooms, common areas and kitchens, ensure supplies and cleanliness.
• Floor Coordination: maintain copy rooms and stocking, deliver paper, basic daily maintenance.
• Facilities: hanging pictures, small moves, cleaning and liaising with client contacts about concerns.
• Weekly schedule flexibility to cover absences and travel between client sites.
• Pay own parking/commuting expenses to downtown Baltimore.
• Shift availability 7 am to 7 pm.

Job description

Opensity Solutions seeks a FAST Service Specialist to join our team supporting a client site in Baltimore. You will provide administrative services across mail, copy, reception, hospitality and facilities for multiple client sites within a defined geographic market.

Expect a flexible weekly schedule with shifts from 7 am to 7 pm and the need to cover various locations. Competitive benefits apply, including health, dental, vision, 401(k) and PTO.