Client-Facing Workplace Services Specialist

Global Business Transformation Solutions, LLC (GBTS); Washington; Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a FAST Service Specialist to deliver integrated workplace support across mail, copy, reception, hospitality, and facilities. This client-facing role ensures smooth daily operations in client office environments and may support multiple sites within a market.

You will manage mail, copy, and reception tasks with a focus on service quality, accuracy, and timely delivery, while collaborating with team members to maintain clean, stocked, and functional spaces.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in customer service, hospitality, workplace services, facilities support, or admin roles preferred.
• Basic proficiency with office equipment (printers, copiers, scanners).
• Familiarity with workplace service systems or ticketing tools preferred.

Responsibilities

• Perform mail services including metering, sorting, tracking and distributing mail and packages.
• Provide copy, print, and scan services based on written instructions and client requests.
• Support reception by answering calls, routing inquiries, and greeting visitors professionally.
• Deliver hospitality services including conference room setup, cleaning, restocking supplies, and maintaining spaces.

Skills

Customer service

Multitasking

Attention to detail

Office operations

Communication

Adaptability

Teamwork

Reliability

Office equipment

Education

High school diploma or equivalent

Tools

Printers

Copiers

Scanners

Ticketing systems

Job description

Opensity Solutions is seeking a FAST Service Specialist to deliver integrated workplace support across mail, copy, reception, hospitality, and facilities. This client-facing role ensures smooth daily operations in client office environments and may support multiple sites within a market.

You will manage mail, copy, and reception tasks with a focus on service quality, accuracy, and timely delivery, while collaborating with team members to maintain clean, stocked, and functional spaces.