Client Office Services Specialist — Reception & Facilities

Global Business Transformation Solutions, LLC (GBTS); Missouri; Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a FAST Service Specialist to deliver integrated support across mail, copy, reception, hospitality, and facilities in client office environments. You will be the primary on-site support ensuring smooth daily operations and high service standards.

The role is full-time (40 hours/week) with shifts 7am–7pm, Monday–Friday, across Kansas City metro sites. Eligible employees receive comprehensive benefits including medical, dental, vision, 401(k) and PTO.

Qualifications

• High School Diploma or GED.
• 1+ years’ work experience in a customer services field.
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time.
• Must be able to work all 8hr shifts between 7:00 am and 7:00 pm, Monday‑Friday.
• This is a full‑time position (40 hours per week).
• Reliable transportation to commute to and from locations located in Kansas City and Overland Park areas.

Responsibilities

• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.
• Hospitality services includes coordination and upkeep of client conference rooms, common areas and kitchens, inspects and ensures that all rooms are clean, stocked with supplies and ready for continual use, and organizes and distributes client kitchen supplies.
• Maintains inventory control and orders supplies as needed.
• Mail services includes metering, sorting, and distributing mail and accountable packages per schedule.
• Copy services includes accurately producing copy, print, and scan projects per written instructions.
• Floor coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
• Facilities services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
• Flexibility of a weekly work schedule to cover for absences and vacations, which will include potential schedule changes and work locations.

Skills

Customer service

Multitasking

Professionalism

Tact

Physical stamina

Education

High School Diploma or GED

Job description

Opensity Solutions is seeking a FAST Service Specialist to deliver integrated support across mail, copy, reception, hospitality, and facilities in client office environments. You will be the primary on-site support ensuring smooth daily operations and high service standards.

The role is full-time (40 hours/week) with shifts 7am–7pm, Monday–Friday, across Kansas City metro sites. Eligible employees receive comprehensive benefits including medical, dental, vision, 401(k) and PTO.