Multi-Location Paint Customer Service Pro

Sherwin-Williams Co.; Memphis (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. in Memphis, TN seeks a Customer Service Specialist to help wholesale and retail customers, assess needs, and recommend products. You will resolve issues promptly to maximize client satisfaction and support store appearance and product quality.

The role involves cash handling, inventory tasks, and possible deliveries, with shifts that may include evenings and weekends. Prior customer service or retail experience is preferred.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 70 lbs on occasion and 50 lbs frequently.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain inventory and assist in deliveries as needed.

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. in Memphis, TN seeks a Customer Service Specialist to help wholesale and retail customers, assess needs, and recommend products. You will resolve issues promptly to maximize client satisfaction and support store appearance and product quality.

The role involves cash handling, inventory tasks, and possible deliveries, with shifts that may include evenings and weekends. Prior customer service or retail experience is preferred.