Multi-Location Paint & Customer Service Pro

Sherwin-Williams Co.; Tullahoma (TN); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Sherwin-Williams is seeking a Customer Service Specialist to support our retail stores by helping customers select products and solutions that meet their needs.

You will resolve customer concerns, drive sales, and maintain high product quality and store presentation while staying up-to-date with product features. The role involves in-person and phone interactions and may require lifting and delivering items as needed.

Competenze

• Must be at least 18 years old.
• Must be legally authorized to work without visa sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams employee: must have a meets expectations rating and completed HR Cloud eLearning courses.

Mansioni

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Stock shelves and set up displays
• Tint and mix products, as needed, to customer specifications
• Maintain in-stock and presentable condition assigned areas
• Remains knowledgeable on products offered and discuss available options

Conoscenze

Customer service

Sales

Spanish

Multilingual

Communication

Formazione

High School diploma or GED

Strumenti

Tinting equipment

Mixing equipment

Descrizione del lavoro

Sherwin-Williams is seeking a Customer Service Specialist to support our retail stores by helping customers select products and solutions that meet their needs.

You will resolve customer concerns, drive sales, and maintain high product quality and store presentation while staying up-to-date with product features. The role involves in-person and phone interactions and may require lifting and delivering items as needed.