Multi-Location Paint & Customer Service Specialist

The Sherwin-Williams Company; Great Falls (MT); On-site; USD 32,000 - 52,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist customers in person and over the phone, determine needs, and recommend the right products and services. You will drive sales, maintain inventory, and ensure high levels of client satisfaction across wholesale and retail channels.

Responsibilities include processing transactions, tinting and mixing products, stocking displays, and supporting deliveries while keeping up-to-date with product features and store

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist customers in person and over the phone, determine needs, and recommend the right products and services. You will drive sales, maintain inventory, and ensure high levels of client satisfaction across wholesale and retail channels.

Responsibilities include processing transactions, tinting and mixing products, stocking displays, and supporting deliveries while keeping up-to-date with product features and store