Multi-Location Paint & Customer Service Pro

Sherwin-Williams; Southaven (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams in Southaven, MS is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will handle sales transactions, maintain product displays, stock shelves, tint and mix as needed, and help meet store sales goals while delivering friendly, knowledgeable service.

Candidates should be at least 18 years old, legally eligible to work in the United States, and able to lift up to 50 lbs;

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Cash handling

Education

High School diploma or GED

Job description

Sherwin-Williams in Southaven, MS is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will handle sales transactions, maintain product displays, stock shelves, tint and mix as needed, and help meet store sales goals while delivering friendly, knowledgeable service.

Candidates should be at least 18 years old, legally eligible to work in the United States, and able to lift up to 50 lbs;